GDPR Policy
Our Company Privacy Policy pursuant to the General Data Protection Regulation (“GDPR”)
This PRIVACY NOTICE is for residents of the European Union (“EU”)/European Economic Area (“EEA”)/Dependent Territories and supplements the information contained in the Privacy Statement of Message Hub, Inc. (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the above areas (“consumers”, “you” or “your”). We adopt this notice to comply with the General Data Protection Regulation (“GDPR”) and other similar regional privacy laws.
This privacy policy explains how our organization uses the personal data we collect from you when you use our website. Topics include:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
How do we store your data?
Message Hub securely stores your data at our database facilities in the United States, including locations in Texas, Virginia, and Ohio. Our facilities are protected with robust security measures such as 24/7 electronic and physical security, password protection, two-factor authentication (including biometric scans), network and account monitoring, automated compliance checks, and CCTV surveillance.
Data Retention
We will retain your account information for at least 5 years, or any longer period required by law. Once this retention period expires, we may delete your data by removing account-level information.
Marketing
We may wish to send you information about our products and services that we think could be of interest to you. If you have agreed to receive marketing communications, you can opt out at any time. You have the right to stop receiving marketing messages from us at any time.
To opt out of marketing communications, you can either email us at support@messagehub.ai or click the “unsubscribe” link found at the bottom of any marketing emails we send. Please note that we may still send you non-commercial, administrative notices necessary for the operation of your account.
What are your data protection rights?
At Message Hub, we want to ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
- The right to rectification – You have the right to request that we correct any information that you believe is inaccurate or to complete any information that you believe is incomplete.
- The right to erasure – You have the right to request the deletion of your personal data under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at support@messagehub.ai
Alternatively, you can reach us at:
Cookies
Cookies are small text files placed on your device that collect standard Internet log information and visitor behavior data. When you visit our websites, we may collect information from you automatically through cookies or similar technologies.
How do we use cookies?
Message Hub uses cookies for several purposes, such as:
- Keeping you signed in
- Understanding how you interact with our website
- Tracking your “clickstream activity” (i.e., the path users take from one page to another)
What types of cookies do we use?
We use several types of cookies:
- Functionality cookies – These help us recognize you and remember your preferences, such as language or location, for a more personalized experience.
- Advertising cookies – These cookies track your visit to our site, the content you viewed, the links you followed, and other browsing activity. We may share limited data with third-party partners for targeted advertising purposes.
We may also use pixel tags (also known as web beacons or clear gifs) to track user interactions with our website and advertising.
How to manage cookies
You can configure your browser settings to block or delete cookies. Please refer to your browser’s help guide for instructions on how to adjust cookie settings. However, some website features may not work as intended if cookies are disabled. Our site does not currently respond to Do-Not-Track signals.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy policy only applies to our site, so if you click on a link to another website, we recommend that you read their privacy policy.
Changes to our privacy policy
Message Hub reviews and updates its privacy policy regularly. Updates will be posted on this page with an updated “Revised” date. This privacy policy was last updated on [insert date].
How to contact us
If you have any questions about our privacy policy, the data we hold about you, or wish to exercise your data protection rights, please contact us:
- Email: support@messagehub.ai
How to contact the appropriate authority
If you feel that we have not addressed your concerns satisfactorily, you have the right to file a complaint with the Data Protection Authority in your country.